How payouts work
- Clients pay by card in the app. The price is held when they book and charged when the job is done.
- Your share goes to your Stripe account, and Stripe pays it out to your bank automatically.
- A late cancellation fee (1 hour of your rate) goes to you in full.
Following your earnings
Open Tasks & Earnings on the Tasker page to see:
- what you have earned per day and in total,
- what Stripe holds for you (available for payout, coming soon),
- your latest payouts with their status (pending, on its way, paid, failed) and arrival date.
Only money that has arrived counts as earnings. If a client's card fails after a job, that amount shows as "awaiting payment" until the client pays.
Taxes
- You are responsible for declaring and paying your own taxes. For private persons in Estonia we recommend an LHV entrepreneur account, which sets tax aside automatically on payouts.
- EU rules (DAC7) require Suts to report taskers' earnings to the tax authority once a year. Add your details on the Tasker page under Business > Tax details: full legal name, address, country and tax ID (in Estonia your personal ID code), plus the registry code and VAT number if you work through a company.
- Only you and Suts can see these details, and you get a copy of what is reported about you each year.
Payout problems
- A payout marked failed shows Stripe's reason. Check your bank details under Profile > Payouts.
- If something is still unclear, create a ticket under Profile > Support > New Ticket or email info@suts.eu.