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Client Support
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Order Management
Order Management
How to change, cancel or update your orders.
Order Management
How do I cancel an order?
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You can cancel from the order summary menu in the top-right corner of your booking.
How do I change the time of my booked task?
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Open the booking, choose reschedule and pick a new time that suits both you and the Tasker.
What if the Tasker doesn't show up?
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If the Tasker doesn't arrive, create a ticket about it and we will help reschedule or issue a refund where appropriate.
Other booking questions
How do I view task details?
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Click the three dots top right corner in Task Summary to see possible actions & information.
No-shows & Issues
Who do I contact if there is a problem?
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If there is a problem, contact our support by opening a ticket in Support > New Ticket.